Frequently Asked Questions
What are your terms of trade?
We support multiple trade terms including EXW, FOB, CFR, CIF, DDU, and DDP to suit your logistics needs.
What are your terms of payment?
We require 100% advance payment before delivery, which can be processed via T/T (Telegraphic Transfer) or L/C (Letter of Credit).
What is the typical delivery time?
Standard delivery time is normally 7 days. However, specific timing depends on the specific items and the total quantity of your order.
How are the products packed for shipping?
For desiccant rotors and systems, we use polyfoam protection and sturdy wooden cases to ensure maximum safety during international transit.
Do you offer customized production?
Yes, we generally offer customized services to meet specific technical requirements based on your samples or specifications.
What is your sample policy?
We can supply samples if parts are in stock; however, customers are responsible for the sample cost and the courier/shipping charges.
Ramsey Furniture
