Q1: Can I order a sample first?
A: Yes, we can provide samples for quality testing before a formal order is confirmed.
Q2: Do you offer customized product services?
A: Yes, customization is available. We offer OEM and ODM services based on customer requirements and provide professional one-stop solutions.
Q3: How do you handle quality control?
A: Quality is our priority. Every product is fully assembled and carefully tested before packing and shipping to ensure it meets our standards.
Q4: What is the estimated delivery time?
A: Delivery usually takes 15-20 days, depending on the material stock and the order quantity.
Q5: What are your payment terms?
A: Our standard payment term is T/T: a 30% deposit before production and the remaining 70% balance before loading the container.
Q6: How long is the product warranty?
A: We offer a 3-5 year warranty based on normal usage of the products.