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Frequently Asked Questions
Q1. Are you a trading company or manufacturer?
A: We are one of the top manufacturers specializing in supermarket shelves, store display racks, and metal fixtures for over 15 years, operating multiple metal and wood workshops.
Q2. Could you accept OEM & ODM service?
A: Sure, we provide full customization based on your specific requirements.
Q3. How is the quality control in your factory?
A: Quality is our priority. Every product undergoes three separate inspections before being packed for shipment.
Q4. What is your sample policy?
A: Samples are available once all details are confirmed. While there is a sample fee, we provide free product design and structural consulting.
Q5. What are your payment terms?
A: We typically require a 30% deposit via T/T, with the remaining 70% paid before delivery. Photos of products and packaging are provided before final payment.
Q6. Can you assist with customs clearance?
A: Yes, we have a professional department to handle all relevant procedures and provide the necessary documentation for your customs clearance.